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Whether it’s a bug, a question, or feedback on a product, the fastest way to reach us is by email.
Email [email protected]Support by app
Dolen
Available Now. For questions about Dolen, contact [email protected].
Project RideCast
In Development. For questions about Project RideCast, contact [email protected].
Project NextUp
In Development. For questions about Project NextUp, contact [email protected].
Frequently asked questions
How do I report a bug or issue?
Email [email protected] with your device, app version, and a description of what happened. Screenshots or screen recordings help us fix things faster.
Are Dolen, RideCast, and NextUp available yet?
Dolen is available now on Google Play, with an iPhone version coming soon. RideCast and NextUp are still in development, with nothing to purchase or download yet. Follow the Projects page for status, or email us and we'll let you know when that changes.
How do I cancel a subscription or request a refund?
Dolen Premium purchases and subscriptions are billed and managed through the store you subscribed on: Google Play on Android, or the App Store once Dolen is available on iOS. You can cancel a subscription at any time through your Google Play account or Apple ID subscription settings. Refunds are handled according to that store's own refund policy, or as otherwise required by applicable law — we don't process refunds directly.
How do I request a feature?
We read every message. Send your idea to [email protected] and let us know which app it's for.
How is my data handled?
See our Privacy Policy for a full breakdown of what's collected and why, on an app-by-app basis.